Critical Event Management

Anticipate, respond, recover, across your entire enterprise.

For large, distributed organizations, XGen Critical Event Management is one platform to see risk early, reach the right people on any channel, coordinate the response, and keep the business running through any disruptive event, anywhere in the world.

Built for large enterprise Any channel, any device Powered by Everbridge One resilience platform Anticipate to recover
Enterprise critical event management command view with global risk intelligence and mass notification

See risk early

Continuous global threat intelligence surfaces the events that could affect your people and operations.

Reach everyone

Mass notification across every channel and device, confirmed and two-way, so no one is left uninformed.

Coordinate response

Bring teams, tasks, and communications together to manage the incident from first signal to all-clear.

Recover fast

Business continuity planning keeps critical operations running and speeds the return to normal.

Why it matters

For a global enterprise, disruption is constant.

Severe weather, security threats, IT outages, travel incidents, and civil unrest can hit any location at any time. XGen Critical Event Management gives your security, operations, and continuity teams a single, high-velocity way to anticipate those events, act on them, and protect people, assets, and revenue.

One platform

Risk, notification, response, and continuity together

Any channel

Voice, text, email, app, desktop, and more

Global

Coverage for every site and every traveler

24/7

Around-the-clock monitoring and response

Use cases

One platform, built for the events that matter most.

From an active assailant to a hurricane to an executive traveling abroad, the same platform helps you anticipate the threat, alert the right people, and coordinate the response.

Active assailant

Improve situational awareness and protect lives with rapid alerting and coordinated emergency response that reduces operational disruption.

Travel risk management

Meet duty of care for traveling and remote employees with real-time travel alerts, global threat intelligence, and a way to reach and account for them fast.

Executive protection

Protect executives and VIPs with threat intelligence, real-time alerts, travel monitoring, and direct emergency communications around their location and itinerary.

Natural disaster

Strengthen disaster management with real-time alerts, threat intelligence, mass notification, and coordinated communications before, during, and after the event.

Business continuity

Modernize continuity planning with dependency mapping, recovery objectives, automated updates, and resilience reporting that keeps critical operations running.

Risk intelligence

Advance risk intelligence with real-time threat monitoring, incident analysis, and actionable alerts that protect people, operations, and supply chains.

Civil unrest

Protect employees and communities with mass notification, public-safety alerts, and real-time threat intelligence tuned to fast-moving civil unrest.

Mass communications

Send fast, reliable mass notifications and incident communications with real-time alerts, emergency messaging, and stakeholder updates that people actually receive.

The platform

A connected suite for enterprise resilience.

Built on the Everbridge 360 platform, risk intelligence, notification, response, and continuity work together and connect to the systems you already run, so your teams operate from one picture of the event.

Global risk intelligence

Continuous monitoring of physical and digital threats worldwide, filtered to what actually affects your people, sites, and supply chain.

Multi-channel mass notification

Reach everyone on voice, SMS, email, mobile app, and more, with two-way confirmation so you know who is safe and who needs help.

Desktop and workstation alerting

Cut through the noise with high-priority messages delivered straight to employee desktops and screens, impossible to miss during a critical event. Powered by Everbridge SnapComms.

E911 location and compliance

Route 911 calls with an accurate on-site location and notify your security team, supporting Kari's Law and RAY BAUM'S Act compliance across your facilities. Powered by Everbridge RedSky.

Response coordination

Assign tasks, track status, and keep every team on the same page from the first signal through recovery, with a full record of the event.

Works with your systems

Integrates with the security, HR, IT, and communication systems you already use, so the platform fits your environment instead of replacing it.

How it works

Anticipate. Alert. Coordinate. Recover.

A single, practiced flow that turns a raw threat signal into a fast, organized, enterprise-wide response.

1

Anticipate

Global risk intelligence watches for threats near your people and locations and surfaces the ones that matter, before they escalate.

2

Alert

Reach the right people on every channel and device, with two-way confirmation so you know who is safe and who needs help.

3

Coordinate

Teams manage the incident together, assigning tasks and tracking status from one shared view of the event.

4

Recover

Business continuity keeps critical operations running and speeds the return to normal, with a clear record for review.

Built for enterprise

Designed for scale, duty of care, and results.

Made for large, distributed organizations that have to protect thousands of people and keep operations running no matter what happens.

Scales globally

One platform across every site, region, and traveler, from a single command center.

Duty of care

Meet your obligation to protect employees, wherever they work or travel.

Fits your stack

Connects to the security, IT, and communication tools you already run.

Measurable resilience

Faster response, less downtime, and reporting that proves the impact.

See it in action

Enterprise solutions, by industry.

See how enterprise teams put Critical Event Management to work, by industry.

Enterprise Retail: how Everbridge transforms retail crisis management

Enterprise Retail

How Everbridge transforms retail crisis management across stores and distribution centers.

Watch the video ›
Enterprise Healthcare: Everbridge 360 Core for Healthcare

Enterprise Healthcare

Everbridge 360 Core for healthcare, across hospitals, clinics, and health systems.

Watch the video ›
Enterprise Higher Education: how Everbridge transforms campus safety

Enterprise Higher Education

How Everbridge transforms campus safety across buildings, dorms, and grounds.

Watch the video ›
Enterprise Hospitality: Everbridge for Hospitality

Enterprise Hospitality

Everbridge for hospitality, across hotels and resorts.

Watch the video ›

See enterprise resilience in one platform.

We'll walk through risk intelligence, multi-channel notification, response coordination, and continuity, mapped to your organization's sites, people, and travelers.