Zello push-to-talk runs on iOS, Android, Windows, and Mac over any cellular or Wi-Fi connection, so facilities crews, drivers, security staff, and field teams get radio-style voice, dispatch, emergency alerts, and live location without a radio tower or a second device. XGen supplies the Zello Work licenses, the rugged handsets, and the accessories on one quote, next to the device management that keeps them locked down.
Apps for iOS, Android, Windows, and Mac. One account can mix smartphones, rugged handsets, and desktop dispatchers on any carrier.
Pair with hardware PTT buttons, speaker mics, and headsets, or use a rugged phone with a dedicated PTT key, so talking never means unlocking a screen.
Zello reports 10 billion messages a month, 5 million monthly active users, and 99.99% uptime across its network.
Licenses, handsets, accessories, and the MDM that manages them, quoted and invoiced by XGen the same way as the rest of your safety stack.
The features below are part of Zello Work. Which ones are included depends on the plan you choose; see Plans further down.
Unlimited channels for one-to-many and one-to-one talk. Group crews by site, shift, or role, and set up dispatch and broadcast channels as needed.
An emergency alert button reachable from any conversation, or a hardware button for gloved hands. The alert sends the user's location to the designated responders and records the first 10 seconds of audio automatically.
A shareable call queue so every dispatcher sees incoming calls, real-time location of workers, instant transcriptions, call logging and replay, and analytics on busy times and resolution.
Store all network communication and replay it later. Useful for disputes, incident review, and training.
Voice messages become text you can search from message history, and live voice translation in channels (Plus plan) lets crews who speak different languages work the same channel.
Real-time location tracking on every plan, with location history on Plus for route review and dispute resolution.
Zello Work comes in three plans. XGen quotes Core and Plus on annual terms and arranges Enterprise through Zello.
Zello for iOS, Android, PC, and Mac. Live voice, texts, photos, and more. Private network with encryption. Unlimited channels. Manage users, channels, and settings. Real-time location tracking. Access to APIs and SDKs.
Everything in Core, plus: store all network communication, enable panic buttons, transcriptions and translations, AI-powered communication summaries, an AI assistant built on your knowledge base, location history, and access to all communication metadata.
Everything in Plus, plus: a designated account manager, implementation support, automated user provisioning, SSO and MDM sign-in integration, customer assistance kiosk, on-premise server options, priority support, and customized billing terms.
Zello publishes a list of rugged devices and accessories its team has tested with the app. These are the ones XGen can supply today, with stock and pricing confirmed through our distribution partner. Zello states it does not sell these third-party devices and recommends testing in your own environment before standardizing.
Ultra-rugged Android handset on Zello's device list: 5G, 100 dB+ speakers, and an integrated SOS button. A dedicated PTT key, so the app answers without touching the screen. A FLIR thermal camera version is also available.
Radio-style 5G handset on Zello's device list: IP68, integrated body cam, and a speaker and PTT layout that feels like the two-way radio it replaces.
Rugged Galaxy with a programmable key for PTT, managed under Samsung Knox. Samsung's XCover line appears on Zello's device list. Smartcases, hand straps, and charging cradles available.
On Zello's device list: a 5G Pixel 10a in the IPC Linea Pro G S1 smart case with 2D barcode scanner, extra battery, and hand strap, SOS button compatible. The same device behind our Mobile Scanning Solutions, so one handset can scan and talk.
Ultra-rugged Android keypad phone with a dedicated PTT key, for crews that want a radio-style handset without a touchscreen. Not on Zello's published device list, so we recommend a pilot unit before standardizing.
Bluetooth PTT headset on Zello's accessory list, built for frontline workers who need hands free and a push-to-talk button on the ear.
Noise-cancelling Bluetooth headset on Zello's accessory list, with a programmable button for PTT. A fit for drivers and warehouse staff in loud environments.
Klein Patriot Pro and CURL wired PTT headsets and VALOR and RESCUE remote speaker microphones for Sonim handsets, plus Siyata palm mics, headsets, and holsters for the SD7 family.
Siyata SD7 six-bay charger, Klein TEAM6 six-bay charger for Sonim, Samsung XCover7 Pro one-slot and five-slot charging cradles, and RAM Mounts vehicle cradles for the SD7 and tablets.
Other items on Zello's list, including Shokz OpenComm 2 headsets and Zebra and Honeywell enterprise handhelds, are available on request as special order. Tell us what you want to standardize on and we will confirm availability.
We handle the licensing and the device setup so your crews get working handsets, not a project.
Tell us how many users, which handsets or accessories, and whether you need dispatch. We quote the Zello Work licenses and the hardware together.
We activate your licenses and hand your administrator the Zello Work console with users and channels ready to configure.
Pair Zello with XGen Device Management to push the app, lock down the handset, and map the hardware PTT key before devices reach the field.
Users, handsets, accessories, and dispatch, on one quote from one partner.
