Critical Event Management · Enterprise Hospitality

Crisis management for enterprise hospitality, across every property.

For hotel and resort groups, XGen Critical Event Management, powered by Everbridge, brings risk intelligence, multi-channel mass notification, and coordinated response to every property, so you can protect guests and staff and keep operations running through any disruptive event.

Powered by Everbridge Hotels and resorts Guest and staff safety Business continuity
Enterprise Hospitality critical event management with risk intelligence and mass notification
See it in action

Everbridge for hospitality.

Watch how hotels and resorts use Everbridge to see risk early, reach guests and staff on any channel, and coordinate a fast, organized response across every property.

Everbridge for Hospitality: guest safety and crisis response in hotels and resortsEverbridge for Hospitality: guest safety and crisis response
Where it fits

One platform for the events that hit a property.

Severe weather, security incidents, and IT outages can affect any property. Everbridge helps your security, operations, and continuity teams anticipate them, alert the right people, and keep the property running.

Every property

See risk near every hotel and resort and reach the right site teams, from a single command view.

Reach staff and guests

Multi-channel mass notification with two-way confirmation, so you know who is safe and who needs help.

Severe weather and threats

Global risk intelligence surfaces the events that could affect guests, staff, and properties, before they escalate.

Keep operations running

Coordinate the response and business continuity so critical operations recover quickly after an event.

See enterprise hospitality resilience in one platform.

We'll walk through risk intelligence, multi-channel notification, and response coordination, mapped to your hotels, resorts, and corporate sites.