Critical Event Management · Enterprise Retail

Crisis management for enterprise retail, across every store.

For national and global retailers, XGen Critical Event Management, powered by Everbridge, brings risk intelligence, multi-channel mass notification, and coordinated response to every store, distribution center, and corporate site, so you can protect people and keep operations running through any disruptive event.

Powered by Everbridge Every store and DC Severe weather and threats Business continuity
Enterprise retail critical event management with risk intelligence and mass notification across stores
See it in action

How Everbridge transforms retail crisis management.

Watch how enterprise retailers use Everbridge to see risk early, reach associates and teams on any channel, and coordinate a fast, organized response across the whole footprint.

How Everbridge transforms retail crisis managementHow Everbridge transforms retail crisis management
Where it fits

One platform for the events that hit a retail footprint.

Severe weather, security incidents, IT outages, and supply disruptions can hit any location at any time. Everbridge helps your security, operations, and continuity teams anticipate them, alert the right people, and keep stores open.

Every store and DC

See risk near every location and reach the right site teams, from a single command view.

Reach associates fast

Multi-channel mass notification with two-way confirmation, so you know who is safe and who needs help.

Severe weather and threats

Global risk intelligence surfaces the events that could affect stores, staff, and shoppers, before they escalate.

Keep retail running

Coordinate the response and business continuity so critical operations recover quickly after an event.

See enterprise retail resilience in one platform.

We'll walk through risk intelligence, multi-channel notification, and response coordination, mapped to your stores, distribution centers, and corporate sites.